Fraud Alert

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FRAUDULENT USE OF THE FREIGHT FORWARDERS SOLUTIONS (SEZ) LTD (FFS) BRAND

How the Scam Works:

A scammer contacts you pretending to be from a legitimate business. You may be contacted by email, social media, phone call, and/or text message. Fraudulent emails may be designed to appear as though they are originating from FFS or any of our subsidiaries The emails will urge you to act immediately, usually asking for personal information.

What to do:

  • Always check the exact spelling of our Company name and the email address from which communications were received.
  • Always make sure that you know what the actual domain you are on
  • View the website terms and conditions and always be curious on how business is done. Be sure you have the respective contact numbers including shipping and billing address.
  • Do not respond to urgent warning messages requesting for personal details.
  • In most cases the communications concern the sale of consumer goods over the Internet where payment may be requested before the goods are delivered. Please be advised that FFS does not request payment in this manner. FFS only collects money due for official FFS related expenses by invoicing.
  • FFS does not accept responsibility for any costs, charges or payments made which were improperly incurred as a result of fraudulent activity.

Reporting:

If you suspect having received fraudulent emails, SMS or found a website or social media account that tries to pass off as FFS, we encourage you to let us know at your earliest convenience, so that we can quickly take actions to stop the fraud. Please report all suspicious activity to info-ffs@ffkgrp.com

Freight Forwarders Solutions (FFS) is part of the Freight Forwarders group, which is one of East Africa’s most established logistics players.

Contact Info

Ngenda Rd

Tatu City

ffs@ffkgrp.com

Office Address

Tatu City, ALP 3

Nairobi, Kenya